Frequently Asked Questions

Everything you need to know about your Primary Clothing experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return label.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit.

Are your materials sustainably sourced?

Primary Clothing is committed to ethical fashion. 80% of our collection is made from organic cotton and recycled polyester to minimize our environmental footprint.

Can I change or cancel my order?

Orders are processed quickly, but we have a 60-minute window after placement where you can request a cancellation or address change via our support chat.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.